FAQ QUICK MENU:

REGISTRATION   |   HOTEL & TRAVEL  |   OPTIONAL ACTIVITIES

LIPAC DINNER   |   SPONSORSHIPS   |   GENERAL QUESTIONS

REGISTRATION

Q: When will registration open and what are the rates?

A: Online registration is now open. Early bird rates are $770 for members, $870 for non-members, and $450 for spouses/guests. Rates will go up $100 after September 8, so register early to save! For the online registration, please note that members will need to be logged in to access the discounted member registration rate.

Q: I forgot my member login. How do I find it?

A: On the login screen you will see links that say "Forgot your password?" and "Forgot your username?" You can use those links to have your username and/or a password reset link sent to you. However, note that unless you changed it, your username should be the e-mail address TALHI has on file for you. If you are new to TALHI and do not have a login yet, contact TALHI staff.

Q: What does my registration include?

A: Full registrations include access to all conference sessions; the Welcome Reception Monday; Round Up Reception, Round Up Dinner, and optional CLE lunch Tuesday; breakfast Wednesday; and CLE credit & credit processing. Spouse/guest registrations include the Welcome Reception, Round Up Reception, Round Up Dinner, and breakfast Wednesday.

Golf tournament entry fees are an additional fee on top of the general registration prices.

Q: My company is not a TALHI member, can I still attend?

A: Yes, non-members are welcome to attend at the non-member registration rate (and spouses/guests can attend at a special spouse/guest rate that includes meals and social activities).

A: The online registration system will send you a confirmation of submission and important info to the e-mail address you used to register. You will also receive a second automatic email with either a receipt (if you paid by credit card) or an invoice (if you chose to mail in a check). Please make sure your email is set up to accept emails from "[email protected]" or you may not receive them (or they may go to your spam folder).

Q: What is your cancellation policy?

A: If you are unable to attend but a colleague would like to attend in your place, there is no fee to transfer the registration; simply contact TALHI with the new attendee's name and contact info. If you need to cancel a registration outright, a refund, less a $50 administrative fee, will be issued for cancellations received in writing via mail, e-mail, or fax by September 19. No refunds will be issued for cancellations received after September 19 or for no-shows.

Q: Is there a registration deadline?

A: We recommend you register by September 8 to take advantage of early bird pricing; registration fees increase after that date. Online pre-registration will close on September 26, but walk-in registrations will still be accepted on site.

Q: My schedule has changed since I registered and I need to change my RSVP to some of the conference events.

A: Whether you want to change your RSVP from "Will Attend" to "Won't Attend" or vice versa on certain conference meals, sessions, or events, simply e-mail us ASAP.

Q: I am bringing my family with me. Will there be activities for them to enjoy?

A: Your family will love the San Antonio Riverwalk, and you are welcome to bring them with you. We even have a special spouse/guest registration rate that includes Round Up meals and social activities as listed above (see "What does my registration include?"). While you are in conference sessions, guests can enjoy a variety of amenities, including The Spa at Thompson. In addition, the hotel offers various amenities & activities throughout the week including fitness classes, live music with local artists at The Moon’s Daughters, and poolside movies at the Cenote Pool Deck.

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HOTEL & TRAVEL

Q: What is the hotel for the Round Up and how do I make a reservation?

A: The Round Up hotel is The Thompson, a Hyatt property, on the historic San Antonio Riverwalk. TALHI has a room block with a discounted $249 rate (plus fees and applicable taxes); you can reserve online at a discounted rate. This rate is guaranteed until September 8 or until the room block is filled; after that reservations are based on availability. After September 8, contact Sharon to inquire about room availability.

Q: What items do they have in the rooms?

A. Rooms at the Thompson feature tailored décor by Mariana Valero of Amass & G. Bespoke furnishings, restful beds with luxury bedding, and spa-like stone and glass bathrooms create a calming atmosphere. In-room amenities include a flat screen TV, plush robes and slippers, D.S & Durga bath amenities, a clothing steamer, a hair dryer, a locally curated honor bar, a Nespresso coffee machine, a mini cooler, black out curtains, and a laptop-sized safe.

Q: How do I get to the hotel?

A: The hotel is located on the San Antonio Riverwalk, 8 miles from the San Antonio International Airport. Transportation options include rental cars, taxis, and various rideshare options. If you are driving in to San Antonio, the hotel is easily mappable on various map mobile apps.

Q: Will all conference programming be held at the Thompson Hotel?

A: All programming and events will be held at the Thompson except the golf outing.

Q: Is there a deadline to make my hotel reservation?

A: TALHI's room block with the discounted rates ends on September 8 or when the room block fills, whichever comes first, so we highly recommend making your hotel reservation early to ensure you get a room. We cannot guarantee rooms will be available after the block is full. To reserve after September 8, contact Sharon to inquire about room availability.

Q: What if I need to adjust or cancel my hotel reservation?

A: Contract the Thompson Hotel directly to update or cancel your reservation. If cancelling your reservation, you must do so more than 72 hours before arrival or you will be charged for the cost of one room night plus fees and tax.

Q: What amenities does the hotel offer?

A: The hotel offers amenities & activities throughout the week including fitness classes, live music with local artists at The Moon’s Daughters, and poolside movies at the Cenote Pool Deck. The spa offers spa services including relaxation areas, a eucalyptus steam room, a sauna, an exclusive pool deck, private locker rooms, a nail salon, a hair studio, and a retail boutique.

The hotel is located on the historic San Antonio Riverwalk. Enjoy a ride on the famous water taxis, or enjoy the shopping and restaurants available along the riverfront.

Q: How/where do I park at the hotel?

A: Overnight valet parking is available for $59/night. Also, the Thompson San Antonio is pleased to offer complimentary house car service in their BMW X7 upon request for drop-offs only within a 3-mile radius of the hotel. This high-end shuttle service is available from 7 am-10 pm daily and is available on a first come, first serve basis.

Q. Does the resort have a dress code?

A: No, the Thompson does not have a dress code.

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OPTIONAL ACTIVITIES

Q: When and where is the golf outing being held, and what is the entry fee?

A: The golf outing is being held the morning of Monday, September 29, location to be announced. (Please note that golfers may need to plan to arrive on Sunday, September 28, in order to play in the tournament on Monday morning.) The entry fee for this year's tournament is $225; club rentals are available for an additional fee.

Q: How do I enter the golf tournament, and what does my entry fee include?

A: You will sign up when you register for the Round Up. Choose the "registration + golf" option when you register.

The entry fee includes your greens fees, range balls, beverage cart, and breakfast and lunch. Club rentals will be available at the golf club. Please observe proper golf attire guidelines when playing.

Q: What are the other optional activities for Tuesday, and what are the associated costs?

A: There is an optional CLE lunch on Tuesday before the start of the general sessions. If you are a registered full attendee, your registration fee includes this optional lunch; simply note on your registration that you plan to attend. For those not participating in the lunch, there are plenty of amenities & activities to enjoy at the hotel and surrounding Riverwalk.

Q: What if I don't want to participate in any of the optional activities Monday or Tuesday?

A: If you do not wish to participate in any of the organized optional activities provided by TALHI, there is plenty to do at and near the hotel. The hotel offers variety of amenities & activities, including a spa and pool. The hotel is located on the historic San Antonio Riverwalk. Enjoy a ride on the famous water taxis, or enjoy the shopping and restaurants available along the riverfront.

Q: What if I changed my mind about attending an optional activity?

A: If you indicated you planned to play in the golf outing and/or attend the CLE lunch when you registered, but changed your mind about it, please e-mail us ASAP so we know not to include you in the counts.

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LIPAC DINNER

Q: Who is eligible to attend the LIPAC Dinner on Monday night?

A: The LIPAC Dinner is open to employees and spouses of our member companies who have participated in the LIPAC Incentive Program by donating $1000 or more to the PAC in the past year.

Q: How do I RSVP to the LIPAC Dinner on Monday night?

A: If you plan to attend the dinner, please indicate so on the registration form when you register for the Round Up. If you did not RSVP for the dinner when you registered but would like to attend, e-mail us.

Q: My company is not on the list of participating companies, but I would like to participate in the LIPAC Incentive Program What can I do?

A: If you or your company are interested in participating in the LIPAC Incentive Program, more information about the program can be found here.

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SPONSORSHIPS

Q. What sponsorship opportunities are available for the Round Up, and what are the costs and advantages to being a sponsor?

A: Several sponsorship options are available, all of which include one or more discounted or complimentary registrations. A downloadable PDF form outlining sponsor levels, cost, and more is available. You can sign up as a sponsor via the PDF, or by signing up online.

Q: I am a sponsor. How do I register using my complimentary registration?

A: You will receive an e-mail from TALHI staff with your discount code you should use when registering. Fill out the general online registration form and click Next; there will be a place on the payment screen to enter your discount code. Be sure to click "Apply."

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GENERAL QUESTIONS

 A: The entire program will be submitted for CLE credit by the State Bar of Texas, including 1 hour of ethics for the optional CLE Lunch & Learn. If you would like CLE credit, be sure let us know your bar number when you register. If you would like proof of attendance for CLEs for an organization other than the State Bar of Texas, we are happy to provide you with a certificate of hours completed, upon request.

 Q: My question has not been answered here. Whom should I contact?

A: Please feel free to e-mail our Director of Operations if you have additional questions about the Round Up.